Introduction

Galaxy Backbone (GBB) has announced plans to expand digital services across additional government Ministries, Departments, and Agencies, building on a current milestone of 30 digitalised MDAs. The pledge was made during Customer Service Week 2026, themed Going the Extra Mile, highlighting the agency's commitment to deeper federal digitalisation.

What Happened

At a breakfast engagement with GBB customers in Abuja, Managing Director Prof. Ibrahim Adeyanju revealed that the organisation has already digitalised over 30 MDAs, enabling them to approve documents and memos through a unified government platform. The initiative aims to reduce paper usage, lower operational costs, and streamline administrative processes across federal entities. Adeyanju also outlined roadmap plans to onboard further agencies in the coming months.

Why This Matters

Digitalising additional MDAs represents a significant step toward a fully paperless federal government. By moving workflows online, GBB helps reduce paper consumption, conserve resources, and cut government expenditure. The transition also promises improved transparency, faster document processing, and enhanced efficiency for civil servants and citizens alike. Stakeholders say the ripple effects could accelerate Nigeria's broader digital transformation agenda.

Key Takeaways

  • GBB has successfully digitalised 30 MDAs, with documents and memos now processed on a single government platform.
  • The initiative has already delivered cost savings by reducing paper dependency and associated administrative expenses.
  • Prof. Ibrahim Adeyanju outlined plans to extend digital services to more ministries and agencies beyond the current 30.
  • Customer Service Week 2026 served as the platform for announcing the expansion, aligning with the Going the Extra Mile theme.
  • Paperless workflows are positioned to improve transparency, speed, and overall government effectiveness.

Conclusion

With a clear roadmap and growing momentum, Galaxy Backbone is set to deepen its impact on Nigeria's digital governance landscape. The commitment to expand beyond the current 30 MDAs signals a sustained push toward a more efficient, transparent, and paperless federal system. Observers will be watching how quickly the next wave of agencies onboard onto the platform.